The Smarter Way
to Manage Interpretation
Trusted by over 60% of the Fortune 500
Manage Every Interpretation Workflow
Smart Dispatch
Live Sessions
Scheduling
Quality & Compliance
Analytics
Billing
THE INTERPRETATION WORKFLOW
See It in Action Try It Out
From request to review in four steps
Request
Client requests an on-demand or scheduled interpreter through the platform.
Match & Dispatch
VilSal Connect automatically routes the request to the best available interpreter.
Connect
Secure audio or video session begins with real-time communication and call management.
Complete & Review
Session history, recordings, reports, QA, billing, and analytics are automatically generated.
Request
Client requests an on-demand or scheduled interpreter
through the platform.
Match & Dispatch
VilSal Connect automatically routes the request to the
best available interpreter..
Connect
Secure audio or video session begins with real-time communication and call management.
Complete & Review
Session history, recordings, reports, QA, billing, and analytics are automatically generated.
From request to review
in four steps
Faster Operations
Reduce response times and streamline interpretation workflows with a
centralized platform designed for speed and efficiency.
Smart Dispatch
Built to Scale
One Unified Platform
Pay for the minutes you use
Pay as you go
Committed save 20%
- Unlimited Users
- 1 Organization
- 1,000 Routing Minutes/Month
- Live & Scheduled Sessions
- Audio & Video Calling
- Smart Dispatch
- Basic Reporting
- Email Support
- Everything in Essential
- Unlimited Users
- Multi-Organization Support
- 3,000 Routing Minutes/Month
- Recording & Quality Assurance
- Billing & Invoicing
- Advanced Analytics & Reporting
- Priority Support
- Everything in Professional
- Unlimited Organizations
- Custom Routing Minutes
- White Label Branding
- API Access
- Dedicated Infrastructure
- Dedicated Account Manager
- Premium Support
- Unlimited Users
- 1 Organization
- 1000 Routing Minutes Included / Month
- On-Demand & Scheduled Sessions
- Audio & Video Calling
- Smart Dispatch
- Basic Reporting
- Email Support
- Everything in Essential
- Unlimited Users
- Multi-Organization Support
- 3,000 Routing Minutes Included / Month
- Recording & Quality Assurance
- Billing & Invoicing
- Advanced Analytics & Reporting
- Priority Support
- Everything in Professional
- Unlimited Users
- Unlimited Organizations
- Custom Routing Minutes
- White Label Branding
- API Access
- Single Sign-On (SSO)
- Dedicated Infrastructure
- Dedicated Account Manager
- Service Level Agreement (SLA)
- Premium Support
Built for Interpretation
Driven Organizations
VilSal Connect brings dispatch, scheduling, live audio and video sessions, quality assurance, reporting, billing, and AI-powered automation together in one secure cloud platform built for modern interpretation operations.
Healthcare Organizations
Deliver fast, secure language access for hospitals, clinics, telehealth providers, and healthcare systems with on-demand and scheduled interpretation.
- Hospitals
- Clinics
- Telehealth
- Healthcare Networks
Language Service Providers
Manage interpreters, clients, dispatching, billing, quality assurance, and reporting from one centralized platform designed to scale.
- LSPs
- Interpretation Agencies
- Language Vendors
Government & Public Sector
Provide reliable interpretation services for public agencies with secure communications, centralized administration, and complete operational visibility.
- Government Agencies
- Courts
- Municipalities
- Public Services
Contact Centers
Support multilingual customer interactions with intelligent interpreter dispatch, live monitoring, reporting, and operational insights.
- BPOs
- Customer Support
- Emergency Services
- Help Desks
Enterprise Organizations
Standardize language access across multiple departments, locations, and teams with enterprise-grade management and scalability.
- Enterprises
- Insurance
- Financial Services
- Corporate Operations
See VilSal Connect in action
Tell us about your interpretation operation and we’ll set up a tailored walkthrough — usually within one business day.